Refund Policy

7-Day Return Policy

We want you to be satisfied with your purchase. If you find the product unsuitable after receiving it, you can request a return within 7 days. Please note the following conditions:

1. Return Process: To initiate a return, contact our customer service team at support@minndudu.com within 7 days of receiving your product and provide your order information. 

2. Product Condition: Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, accessories are not included, or if you received the wrong item. We will evaluate the issue and make it right. 

For 7-day no-questions-asked return, your item must be in the same condition as when you received it—unused, undamaged, with tags, and must not affect its resale value. Please ensure that the packaging is intact and all accessories are included.

3. Return Shipping Costs: The buyer will bear the return shipping cost. We do not provide return labels, so you will need to arrange and pay for the return shipping yourself.

4. Return Address: The product must be returned to our designated warehouse. After you apply for a return, please wait for us to send the return address and relevant instructions via email. 

5. Refunds: Once we receive and confirm that the returned product meets the return requirements, your refund will be processed within 7 business days. The refund will be credited back to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.